What is the check-in and check-out time?
The check-in time is 2 PM and check-out time is 12 noon
Is parking available at the hotel?
There is free parking facility in all properties
What are the reception opening hours?
The reception is open 24hours and our executives are available to assist you both during the day and night
Can I bring my pet?
Sorry, pets are not allowed in our properties
Can I book two rooms of different categories?
Yes, two or more rooms in different categories can be booked
Is WiFi available in the hotel/in the rooms?
Free WiFi is available in all rooms and public areas in our properties
Do you offer non-smoking rooms?
We offer both smoking and non-smoking rooms
Do you have wheel chair access in all the hotels?
Yes, we have wheel chair access in all of our properties
Do you have a tea/coffee maker in the room?
Tea and coffee makers are provided in all rooms
Do you charge for a room heater?
We offer complimentary room heaters during winter
Can I use the spa areas even if I am not staying in your hotel?
The spa treatments can be availed by both staying and visiting guests. To book an appointment, please contact 8388877888.
Do you offer hotel shuttle?
Hotel shuttles are provided only in select properties at minimal costs. Please get in touch with our sales or reservation executives to book a hotel shuttle.
What do you provide in a honeymoon packages?
There are honeymoon packages at our Darjeeling, Manali, Namchi and Bhutan properties. For further details, please visit the Plan Your Trip section in our website or get in touch with our sales or reservation executives.
Do you have a swimming pool in any of your hotels?
Summit Sobralia Resort and Spa, Namchi has a swimming pool
Do you have bath tubs and jacuzzis in your hotels?
We have bath tubs in all higher category rooms across all properties. Jacuzzis are installed in the suites in Summit Sobralia Resort & Spa as well as in the Presidential Suite of Summit Golden Crescent Resort & Spa.
What facilities do you have for children?
We have an indoor Kids’ Zone in all our properties and outdoor playgrounds in select properties